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Support

Grievance Redressal

If you have a complaint about our services or about how we handle your personal data, our Grievance Officer will help.

How the process works

  1. Submit your grievance using the form below or by email. You will receive a ticket number straight away.

  2. We acknowledge your grievance and may contact you for more information.

  3. The Grievance Officer investigates and resolves it within 30 days.

  4. If you are not satisfied with the outcome, you may approach the Data Protection Board of India for matters about personal data.

Submit a grievance

All fields are required.

We will send updates about your ticket to this address.

Describe the issue in detail (20 to 2000 characters). Do not include passwords or card numbers.